Your Privacy Matters to Us

1. Introduction

This Privacy Policy ("Policy") is published by 88cj ("88cj", "we", "our", "us") and applies to all personal data collected and processed through the 88cj online gaming platform available at 88cj.net and any associated mobile applications, communication channels, and support services (collectively, the "Platform").

We are committed to protecting the privacy and personal data of every player who interacts with the 88cj Platform. This Policy describes in plain English what data we collect, how we use it, who we share it with, and what rights you have. We have written it to be as clear and transparent as possible, because we believe you deserve to know exactly how your information is handled.

2. Who We Are

88cj is an online entertainment platform serving registered players in Pakistan. For the purposes of this Privacy Policy, 88cj is the data controller responsible for your personal data — meaning we determine the purposes and means by which your data is processed.

Our designated privacy contact can be reached at [email protected]. For any privacy-related enquiries or requests to exercise your data rights, please use this contact and mark your message clearly as a "Privacy Request".

3. Data We Collect

We may collect and process the following categories of personal data about you:

• Identity Data: Full legal name, date of birth, gender, and — where required for KYC verification — a copy of your CNIC or other government-issued identity document.
• Contact Data: Email address, mobile phone number, and postal address.
• Financial Data: Payment method details (such as Easypaisa account number, JazzCash wallet ID, or bank account details), deposit and withdrawal transaction history, and PKR balance information.
• Technical Data: IP address, device identifier, browser type and version, operating system, login timestamps, and session activity logs.
• Usage Data: Information about how you interact with the Platform, including games played, bets placed, pages visited, time spent on sessions, and feature usage patterns.
• Communications Data: Correspondence sent to or received from our customer support team, including live chat transcripts and email threads.
• Responsible Gaming Data: Details of any deposit limits, self-exclusion requests, cooling-off periods, or other responsible gaming tools you activate on your account.

4. How We Use Your Data

88cj uses your personal data for the following purposes:

• Registering and managing your 88cj account, including verifying your identity and age (18+ only).
• Processing deposits and withdrawals in PKR and complying with anti-money laundering (AML) obligations.
• Providing access to all games and betting markets on the Platform, including live dealer casino games, cricket betting, jackpot slots, and cockfighting.
• Sending transactional communications such as account confirmations, deposit receipts, withdrawal notifications, and security alerts.
• Detecting and preventing fraud, cheating, money laundering, and other prohibited activities.
• Complying with our responsible gaming obligations, including monitoring gaming patterns that may indicate problem gambling behaviour.
• Responding to your customer support enquiries and resolving disputes.
• Improving the Platform through analytics of anonymised or aggregated usage data.
• Sending promotional communications and bonus offers to players who have opted in to receive such messages.

5. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

• Contract Performance: Processing necessary to register your account, provide our services, and fulfil our obligations to you under our Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable laws, including KYC verification, AML regulations, and tax reporting requirements.
• Legitimate Interest: Processing for the purposes of fraud prevention, platform security, responsible gaming monitoring, and service improvement, where our interests are balanced against your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given us your explicit consent. You may withdraw consent at any time.

6. Sharing Your Data

88cj does not sell, rent, or trade your personal data. We may share your data with carefully selected third parties in the following circumstances:

• Payment Processors: Your financial data is shared with payment service providers such as Easypaisa, JazzCash, Raast, HBL, and Meezan Bank solely for the purpose of processing your transactions.
• KYC & Identity Verification Providers: Where required for age and identity verification, we may share identity documents with authorised third-party KYC providers operating under strict data processing agreements.
• Fraud Prevention & Security Partners: Technical and usage data may be shared with fraud detection services to protect the Platform and all of its players.
• Legal & Regulatory Authorities: We will disclose personal data to law enforcement, regulatory bodies, or other authorities where required to do so by law or in connection with legal proceedings.
• IT Infrastructure Providers: Our hosting and cloud infrastructure providers may have limited access to data in the course of providing data storage and processing services, subject to confidentiality obligations.

All third parties with whom we share your data are contractually required to process it only for the specific purposes we authorise and to maintain appropriate security measures.

7. Cookies & Tracking Technologies

88cj uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function, including maintaining your login session and processing transactions. These cookies cannot be disabled.
• Analytics Cookies: Help us understand how players use the Platform by collecting anonymised usage data. These cookies require your consent.
• Preference Cookies: Remember your Platform settings and preferences, such as language and display options, to improve your experience.
• Security Cookies: Used to detect and prevent fraudulent account activity and protect the integrity of your session.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

8. Data Retention

We retain your personal data for as long as your 88cj account remains active and for a period thereafter as required by law or legitimate business need. Specifically:

• Account and identity data is retained for a minimum of 5 years following account closure, in line with AML and record-keeping obligations.
• Financial transaction records are retained for a minimum of 5 years in accordance with applicable financial regulation requirements.
• Support communications are retained for 2 years following resolution of the relevant query.
• Marketing preference data is retained until you withdraw your consent or close your account, whichever is earlier.

When data is no longer required, we securely delete or anonymise it in accordance with our internal data retention schedule.

9. Data Security

88cj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:

• TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular third-party security audits and penetration testing of our infrastructure.
• Optional two-factor authentication (2FA) for all registered accounts.
• Continuous monitoring for suspicious login attempts and account activity anomalies.

While we implement robust security measures, no online platform can guarantee absolute security. In the event of a data breach that poses a high risk to your rights, we will notify you without undue delay.

10. Children's Privacy

The 88cj Platform is strictly for users aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification checks designed to prevent underage access.

If we become aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our Platform, please notify us immediately at [email protected].

11. International Data Transfers

Some of our service providers and infrastructure partners may be located outside of Pakistan. Where your personal data is transferred to a country that may not offer the same level of data protection as Pakistan, we ensure that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data to at least the same standard as we do.

12. Your Rights

As a data subject, you have the following rights in relation to your personal data held by 88cj:

• Right of Access: You may request a copy of the personal data we hold about you. We will provide this within 30 days of receiving a valid request.
• Right to Rectification: You may ask us to correct any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your data where we no longer have a lawful basis to retain it. Note that certain data must be retained for legal and regulatory compliance periods.
• Right to Restrict Processing: You may ask us to pause certain processing activities in specific circumstances.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests where your interests override ours.
• Right to Withdraw Consent: Where we process your data on the basis of consent (e.g., marketing), you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

13. Marketing Communications

With your consent, 88cj may send you promotional emails and SMS messages about bonuses, new games, special promotions, and other offers relevant to the Platform. You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link at the bottom of any promotional email.
• Updating your communication preferences in your 88cj account settings.
• Contacting our support team at [email protected] and requesting removal from our marketing list.

Opting out of marketing communications will not affect transactional messages such as deposit confirmations, security alerts, or account notifications, which we need to send to fulfil our service obligations.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or Platform functionality. When we make material changes, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address before the changes take effect.

The "Last Updated" date at the top of this document indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how we protect your data.

15. Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our privacy team:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please mark your email "Privacy Request" or "Data Complaint" for priority handling.
• Response Time: We aim to acknowledge all privacy-related requests within 5 business days and to fully resolve them within 30 days.